Flowline is a modern, dynamic and growing company providing specialist drainage inspection, maintenance and repair services to public and private sector clients.
Our vision is to be the leading drainage contractor in London and the South East.
We deliver a broad range of services across public highway drainage systems, public sewer systems, rail drainage networks and private drainage/sewer systems including CCTV Surveys, Asset Surveys including HADDMS, Gully & Catchpit Cleaning, High Pressure Water Jetting (HPWJ), Liquid Waste Tankering and Relining & Rehabilitation.
Our specialist services division, Clearaway (www.clearawaydrainage.co.uk) , prides itself on tackling projects that other drainage contractors find too difficult to do and provides us with the capability to undertake pipe relining, patch lining, specialist high pressure water jetting and robotic cutting. Their lining division is experienced in and understands the specific requirements of Network Rail processes and procedures.
Delighting our clients is vitally important, particularly when considering the work we do is often highly visible and influences the perception our clients’ customers have of them. We continually invest in our people, systems, vehicles and equipment in order to deliver the most efficient and effective services possible.
Our people and our clients recognise and welcome the progressive nature of Flowline – the use of apps for social purposes is now second nature and we have harnessed this emerging technology by using apps to:
• Control and monitor the work we do,
• Manage the safety of our people,
• Ensure our vehicles are safe and roadworthy,
• Mitigate our impact on the environment.
At our head office in Rayleigh in Essex, we have invested in a waste recycling plant which is also used by other drainage contractors. The plant recycles 95% of arisings from drainage cleansing operations thereby minimising the amount of material that has to be taken to landfill. The grey water extracted during the de-watering process is used to clean vehicles/plant whilst sand extruded from the remainder of the material is provided free of charge to local businesses or individuals.
We are a growing business – our Company Values define the way our people conduct themselves and how we collectively deliver outstanding customer services.
We are responsive
We are an agile business – we take pride in our ability to mobilise teams quickly and safely, working collaboratively with our clients to deliver their priorities.
We are socially aware
We make a positive contribution to the environment, the communities we work in and the wellbeing of the people we employ through investing in training, apprenticeships, vehicles and equipment.
We improve
Customer expectations and requirements are constantly evolving – we listen, learn and innovate to adapt our ways of working to deliver excellent customer services.
